{"id":12756,"date":"2018-08-10T07:09:32","date_gmt":"2018-08-10T07:09:32","guid":{"rendered":"https:\/\/www.schoolmate.com.ua\/tutorial\/communication-2\/"},"modified":"2024-03-16T12:48:26","modified_gmt":"2024-03-16T12:48:26","slug":"communication-2","status":"publish","type":"tutorial","link":"https:\/\/www.schoolmate.com.ua\/uk\/tutorial\/communication-2\/","title":{"rendered":"Communication"},"content":{"rendered":"<p><a id=\"system-messages\"><\/a>This holds the records of your communications via: system messages, email and notifications. Email templates are also created here.<\/p>\n<h2><span style=\"font-size: 12pt;\">System Messages<\/span><\/h2>\n<p>This is a record of all internal system messages created and sent via your school&#8217;s SchoolMate account.<\/p>\n<p>[vc_message]<span style=\"color: #333333;\">There is a tutorial on system messages<\/span> <a href=\"https:\/\/www.schoolmate.com.ua\/en\/tutorial\/messages\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #0000ff;\">here<\/span><\/a>.\u00a0[\/vc_message]<\/p>\n<h2><span style=\"font-size: 12pt;\">Email<\/span><\/h2>\n<p>This is a record of all emails created and sent via your school&#8217;s SchoolMate account.<\/p>\n<p>[vc_message color=&#8221;warning&#8221; message_box_style=&#8221;3d&#8221; message_box_color=&#8221;warning&#8221; icon_fontawesome=&#8221;fa fa-exclamation-triangle&#8221;]<span style=\"color: #333333;\">Before sending emails make sure you have put your school&#8217;s <a href=\"https:\/\/www.schoolmate.com.ua\/en\/tutorial\/communication\/#email\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #0000ff;\">email settings<\/span><\/a> into your SchoolMate account.<\/span>[\/vc_message]<\/p>\n<p>You can also create and send emails by clicking on this button:<\/p>\n<h2><span style=\"font-size: 12pt;\"><a href=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1321.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8249 size-full\" src=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1321.png\" alt=\"create email\" width=\"1350\" height=\"220\" srcset=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1321.png 1350w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1321-768x125.png 768w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1321-1280x209.png 1280w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a><\/span><\/h2>\n<p>There is a detailed explanation of sending emails <span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.com.ua\/en\/tutorial\/how-can-i-give-access-details-to-a-student\/#tokens\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/span>.<\/p>\n<h2><span style=\"font-size: 12pt;\"><a id=\"email-templates\"><\/a>Email Templates<\/span><\/h2>\n<p>This is where you create and store the email templates that can be selected when emailing people from within SchoolMate. This is where you will find the templates when emailing:<\/p>\n<ol>\n<li>Click the drop-down arrow to select a template<\/li>\n<li>When you have selected a template, click Apply and that will put the template into the main body of the email.<\/li>\n<li>These can be inserted into emails to personalise them. You can also bulk send access to details to users. These are called Token Values there is a tutorial <a href=\"https:\/\/www.schoolmate.com.ua\/en\/tutorial\/how-can-i-give-access-details-to-a-student\/#token-values\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">here<\/span><\/span><\/a>.<\/li>\n<\/ol>\n<h2><strong><span style=\"font-size: 12pt;\"><a href=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1311.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8246 size-full\" src=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1311.png\" alt=\"Communication\" width=\"898\" height=\"393\" srcset=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1311.png 898w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1311-768x336.png 768w\" sizes=\"auto, (max-width: 898px) 100vw, 898px\" \/><\/a><\/span><\/strong><\/h2>\n<h2><strong><span style=\"font-size: 12pt;\">To create an email template:<\/span><\/strong><\/h2>\n<ol>\n<li>Click Add templates<\/li>\n<\/ol>\n<h2><span style=\"font-size: 12pt;\"><a href=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_0921.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5842 size-full\" src=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_0921.png\" alt=\"create template\" width=\"1346\" height=\"521\" srcset=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_0921.png 1346w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_0921-768x297.png 768w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_0921-1280x495.png 1280w\" sizes=\"auto, (max-width: 1346px) 100vw, 1346px\" \/><\/a><\/span><\/h2>\n<p>After you click Add templates the following will appear:<\/p>\n<ol>\n<li>Name the template.<\/li>\n<li>Click on one of these items if you want it inserted into the email, it will personalise each email.<\/li>\n<li>Write the email.<\/li>\n<li>Click Save.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1354.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8252 size-full\" src=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1354.png\" alt=\"name template\" width=\"979\" height=\"537\" srcset=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1354.png 979w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2020-03-17_1354-768x421.png 768w\" sizes=\"auto, (max-width: 979px) 100vw, 979px\" \/><\/a><\/p>\n<p>[vc_message]<span style=\"color: #333333;\">There is a tutorial on emails<\/span> <a href=\"https:\/\/www.schoolmate.com.ua\/en\/tutorial\/emails\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #0000ff;\">here<\/span><\/a>.[\/vc_message]<\/p>\n<h2><span style=\"font-size: 12pt;\">Notifications history<\/span><\/h2>\n<p>Notifications are messages sent about changes in the system to students, teachers etc., The list of possible notifications are contained in <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.schoolmate.com.ua\/tutorial\/basic-settings\/#system-configuration\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">System Configuration.<\/span><\/a><\/span><\/p>\n<p>The default setting is to display unsent notifications:<\/p>\n<p><a href=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1414.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5845 size-full\" src=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1414.png\" alt=\"Notifications\" width=\"1341\" height=\"525\" srcset=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1414.png 1341w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1414-768x301.png 768w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1414-1280x501.png 1280w\" sizes=\"auto, (max-width: 1341px) 100vw, 1341px\" \/><\/a><\/p>\n<p>If you want to see a history of notifications, click &#8220;Show sent&#8221; then you will see both sent and unsent:<\/p>\n<p><a href=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1447.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5846 size-full\" src=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1447.png\" alt=\"History of notifications\" width=\"1074\" height=\"426\" srcset=\"https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1447.png 1074w, https:\/\/www.schoolmate.com.ua\/wp-content\/uploads\/2018\/08\/2018-08-10_1447-768x305.png 768w\" sizes=\"auto, (max-width: 1074px) 100vw, 1074px\" \/><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-12756","tutorial","type-tutorial","status-publish","hentry","tutorialcategories-other-school-admin-menu-items-1"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.schoolmate.com.ua\/uk\/wp-json\/wp\/v2\/tutorial\/12756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schoolmate.com.ua\/uk\/wp-json\/wp\/v2\/tutorial"}],"about":[{"href":"https:\/\/www.schoolmate.com.ua\/uk\/wp-json\/wp\/v2\/types\/tutorial"}],"author":[{"embeddable":true,"href":"https:\/\/www.schoolmate.com.ua\/uk\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/www.schoolmate.com.ua\/uk\/wp-json\/wp\/v2\/media?parent=12756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}